Question 1

Can I change plans at any time?

Accepted Answer

Yes. You can upgrade or downgrade plans at any time from your workspace billing settings. Changes are prorated where applicable and your projects and comments remain intact.

Question 2

Do you offer annual billing discounts?

Accepted Answer

Yes. Annual billing provides a discount compared to month‑to‑month. You can switch to annual at checkout or from billing settings later.

Question 3

What’s your refund policy?

Accepted Answer

We offer a 30‑day money‑back guarantee for new subscriptions. If Huddlekit isn’t a fit, contact support within 30 days and we will issue a full refund for the current period.

Question 4

How are guests counted and billed?

Accepted Answer

Guests are free and unlimited on all plans. You are only billed per workspace. You can invite clients as guests to comment without using seats related to the workspace.

Question 5

What counts as a project?

Accepted Answer

A project represents a website you track feedback on. You can archive inactive projects at any time to pause commenting on the project, and restore it later when needed.

Question 6

Do you offer discounts for education or nonprofits?

Accepted Answer

Yes. We support education and nonprofit teams with discounted pricing. Reach out to support@huddlekit.com with your details and we will help you get set up.

Question 7

Is there a free trial on paid plans?

Accepted Answer

You can start with the Free plan to test core workflows. Upgrade when ready — there is no credit card required to sign up for the Starter plan.

	Starter	Pro	Team
Team members	3	3	20
Projects	1	Unlimited	Unlimited
Guests	Unlimited	Unlimited	Unlimited
Comments	Unlimited	Unlimited	Unlimited
Inspect mode	Included	Included	Included
Comment mode	Included	Included	Included
Canvas view	Included	Included	Included
Support	Standard	Priority	Priority

Pricing on your terms

Starter

Pro

Team

Douglas @ Snöboll

Frequently asked questions