Website handoff checklist
A clean handoff turns a one-time project into a referral. Use this checklist when transferring a finished website to a client. It covers credentials, training, documentation, billing, and the support window.
Credentials & access
0 / 7Documentation
0 / 5Training
0 / 4Final review
0 / 5Billing & legal
0 / 4Post-launch support
0 / 5How to use this tool
- 1Complete each section before scheduling the handoff call.
- 2Tick items as you go. Progress saves automatically.
- 3Copy as markdown to send as a handoff document with your final invoice.
About this tool
Most "the website broke" panic emails after launch are not actually bugs, they are knowledge gaps. The client doesn't know how to update copy, where to find logins, or who to call. A structured handoff prevents 80% of those calls and sets you up to upsell maintenance.
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Frequently asked questions
Short answers to what people ask most.
How long should the post-launch support window be?
What's the most common handoff mistake?
Should I include training?
How does this convert to a maintenance retainer?
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